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Shipping & Delivery

Regular Delivery

All Regular Deliveries in the UK and Hong Kong aim to be delivered within 4-5 business days

Premium Delivery

All Premium Deliveries in the UK and Hong Kong aim to be delivered within 2-3 business days

Pick-up

Pick-ups are only currently available in Central London. Please get in touch with us through our email or the messaging system on our website

Return & Exchange Policy

At Jovial, we understand that sometimes a product may not meet your expectations. That's why we offer a hassle-free return and exchange policy. Our goal is to provide you with peace of mind and assurance when making a purchase. 

Returns must be requested within 14 days of delivery. The returned product must be in brand-new condition, with a clothing tag attached to the original packaging.

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